Terms & conditions
By booking with Kiddi Kleen you agree to these terms.
Check your items
Please check everything when it's delivered and tell us about any problem within one hour of delivery.
Delivery
We make one delivery attempt. If nobody's home, we'll leave your items outside if the weather allows, or take them back and charge £5 to deliver them again.
Collection and delivery times are a guide only.
What we clean
We only clean items and accessories that are booked in. Extra accessories need to be booked in advance and cost extra.
We're not responsible for damage to, or loss of, anything that wasn't booked in for cleaning.
After your clean
Your items come back wrapped in plastic to keep them clean on the way. Please take them out of the plastic as soon as you can and store them somewhere dark, warm and dry.
Stains and mould
Every item is sanitised, but we can't guarantee that every mark, stain or bit of mould will come out.
Items with heavy mould may need a chlorine-based cleaning product.
If something goes wrong
It's very rare, but if we damage or lose an item we'll replace it with a like-for-like item. Unless your item was new, the replacement will be a used item.
Questions?
Call us on 07541 252007 or email info@kiddikleen.com.